Table of Contents
1. Who we are
MsgPlanner is operated by its developer. For any privacy question or request, contact us through the support server: https://discord.gg/cWmx34vyxx
2. What we store
To run the service we store the minimum needed:
- Scheduled content: the messages, embeds and image attachments you schedule, plus your saved templates;
- Discord identifiers and settings: your user ID and username (as author of a schedule), server, channel and thread IDs, per-user language and timezone, per-server settings and the webhooks used for delivery;
- Votes, credits and subscriptions: your vote count from bot lists (top.gg), server credits, and the entitlement Discord sends us when a server purchases Elite — payment data stays with Discord, we never see card or billing details;
- Dashboard session and logs: logging in with Discord gives us your basic profile (ID, username, avatar, email, server list) for the duration of the session; operational logs (delivery events, errors) include Discord IDs and are kept for troubleshooting.
Read but not stored: to offer mention autocomplete and show member names in the dashboard editor, the bot reads the server’s member list (user ID, username, display name, avatar) when an authorized manager opens that server’s dashboard. This list is kept in memory for at most one hour and is never written to a database or disk.
Messages you write for the wizard: when you create a schedule in Discord with the /schedule_msg wizard (or upload the bot avatar with /customize_bot), the bot reads only the message you send at that step — from you, in that channel, while the step is open — and saves it as the scheduled content (or avatar). It does not read any other message.
We do not profile you, we do not sell or rent any of this data, and we do not use any of it, including message content, to train artificial intelligence or machine learning models.
3. Why we store it
Only to provide the service: delivering your scheduled messages, enforcing plan limits, operating the credits system, and diagnosing problems. Scheduled content is accessed only to deliver it or, when we receive a specific abuse report or a legal request, to verify it and enforce our Terms of Service.
4. Where it lives and who else is involved
Data is stored on the servers that run MsgPlanner. It necessarily flows through Discord (which delivers the messages) and, for the voting system, top.gg notifies us when you vote. No other third parties receive it.
5. How long we keep it
- Scheduled content and attachments: until you delete the schedule, and in any case no longer than 30 days after the schedule ends — ended schedules are then deleted automatically together with their files. Templates are kept until you delete them;
- When the bot is removed from a server, that server’s schedules, templates and files are deleted (server admins can turn this off to keep their data for a reinstallation);
- Anti-abuse record: we permanently keep a minimal record of servers (server ID and whether a free trial was used) to prevent trial abuse — this record contains no message content;
- Logs are rotated and deleted periodically.
6. Your rights
Under the GDPR and similar laws you can ask for access to, correction or deletion of your data. The fastest way for most of it is direct: delete your schedules and templates, or remove the bot from your server. For anything else, contact us through the support server and we will handle it.
7. Website and dashboard
The dashboard uses a single technical session cookie to keep you logged in. On this website (www.discordmessageplannerbot.com) we use Google Analytics 4 to measure, in aggregate, how visitors use our pages. Analytics runs only if you accept it in the cookie banner: no analytics cookies are set before your consent, and you can refuse or withdraw your choice at any time from the cookie settings. The service is provided by Google Ireland Ltd., acting on our behalf; the data is not used for advertising. No advertising cookies are used.
8. Security
We take reasonable technical measures to protect stored data. The content of your schedules and templates (message text, embeds) and the files you upload (attachments, bot avatars) are encrypted at rest with AES-256-GCM, with a key kept separate from the database and the file storage; data travels over HTTPS. No system is perfectly secure, though: please do not schedule sensitive data (passwords, financial or personal information) through MsgPlanner.
9. Changes
We may update this policy; the date above reflects the latest revision. Significant changes will be announced through our channels.